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Want To Know More?
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Later that afternoon, the agency manager, Elizabeth reviews weekly activities for
possible problems by pulling up the Caller ID Exception Report.
Quickly flagged is the case where one aide (not Sue!) has placed several calls
different than client’s home phone number. Elizabeth calls Debbie to follow-up.
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Potential Fraud Caught Early.
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Start
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7:30am
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7:37am
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7:45am
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9:45am
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12:35am
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1:45pm
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2:15pm
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3:55pm
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5:00pm
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End
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